Shipping Policy
Thank you for shopping at Anjanesutra.in. We aim to deliver your order quickly, safely, and at the best possible rates. Please read our Shipping Policy to understand how we process and deliver your purchases.
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During high-demand periods, processing times may be slightly longer.
2. Shipping Time & Delivery
We partner with trusted courier services to ensure timely delivery.
Estimated Delivery Window (India):
- Standard Delivery: 3–9 business days
- Remote Locations: 7–14 business days
Delivery timelines may vary due to:
- Courier delays
- Weather conditions
- High volume periods
- Unforeseen logistical issues
3. Shipping Charges
- Free shipping available for all orders.
4. Order Tracking
Once your order is shipped:
- You will receive an email/SMS with the tracking number and courier partner details.
- You can track your shipment using the courier’s tracking page.
5. Address Accuracy
To ensure timely delivery:
- Please provide accurate and complete shipping details.
- Anjanesutra.in will not be responsible for delays or failed deliveries due to incorrect/incomplete addresses or unavailability of the customer.
6. Undelivered or Returned Packages
A package may be returned to us if:
- zIn such cases:
- Re-shipping may incur additional charges
- Refunds, if applicable, will exclude shipping fees
7. International Shipping (If Applicable)
If international shipping is available:
- Delivery times vary depending on the destination
- Customs duties, taxes, and import fees are the buyer’s responsibility
- Delivery delays may occur due to customs processing
(If you do not offer international shipping, replace with: “Currently, we do not offer international shipping. We deliver only within India.”)
8. Damaged, Lost, or Delayed Shipments
We take great care in packaging your order.
If your order arrives damaged:
- Contact us within 48 hours with photos/videos of the damaged package and product
- We will assist with replacement or resolution based on our Refund Policy
If your shipment is delayed or lost:
- We will help coordinate with the courier to resolve the issue
- Resolution may take a few days depending on courier response time
9. Contact Us
For any shipping-related questions or support, reach out to us at:
Email: contact@anjanesutra.in
Phone: 7892128253
Address: Hebbal, Kempapura Bangalore 560024